{"id":1335,"date":"2024-09-24T14:24:40","date_gmt":"2024-09-24T12:24:40","guid":{"rendered":"https:\/\/visvibes.com\/rules-on-the-return-of-products-and-money\/"},"modified":"2024-09-30T23:45:48","modified_gmt":"2024-09-30T21:45:48","slug":"rules-on-the-return-of-products-and-money","status":"publish","type":"page","link":"https:\/\/visvibes.com\/en\/rules-on-the-return-of-products-and-money\/","title":{"rendered":"Rules on the return of products and money"},"content":{"rendered":"\t\t
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Rules on the return of products and money<\/h1>\n

At Nautic Vis \u2013 visvibes.com<\/a> (\u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with the purchased product, we are here to help you. This Product and Refund Policy sets out the terms and conditions for returning products and obtaining a refund. By using the website, you agree to this Product and Refund Policy. <\/p>\n

Return<\/h2>\n

Conditions for return<\/strong><\/p>\n

To be eligible for a return, your product must be:<\/p>\n

\u2013 Unused and in the same condition in which you received it,<\/p>\n

\u2013 With the attached receipt or proof of purchase.<\/p>\n

Return period<\/h2>\n

You have 14 working days from the date of purchase to return the product.<\/p>\n<\/p>\n

To initiate a return, please contact our customer service at info@visvibes.com<\/a> . Please include your order number, product details and reason for return. We will give you instructions on how to return your product. <\/p>\n

Refund<\/h2>\n

Refund condition<\/strong><\/p>\n

Once we receive your returned product, we will review it and notify you whether your refund has been approved or denied. If your return is approved, we will process it. <\/p>\n<\/p>\n

Refund method<\/strong><\/p>\n

The refund will be credited to your original payment method within 5 days of approval.<\/p>\n<\/p>\n

Partial refund<\/strong><\/p>\n

A partial refund may be granted for products that:<\/p>\n

– are not in their original condition,<\/p>\n

\u2013 or if the damage or missing parts are not caused by our error.<\/p>\n

Substitutions<\/h2>\n

Exchange conditions<\/strong><\/p>\n

We only exchange products if they are defective or damaged. If you need to exchange a product for the same product, contact us at info@visvibes.com<\/a> . <\/p>\n

Delivery<\/h2>\n

Return shipping costs<\/strong><\/p>\n

You will be responsible for paying the shipping costs to return your product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund amount. <\/p>\n<\/p>\n

Shipping for exchanges<\/strong><\/p>\n

For defective or damaged products approved for replacement, we will cover the shipping costs to send the replacement product.<\/p>\n<\/p>\n

Delivery time<\/strong><\/p>\n

Depending on your location, the time it may take for a replacement product to reach you may vary.<\/p>\n

Changes to these Rules<\/h2>\n

We reserve the right to update or change this Product and Refund Policy at any time. Any changes will be posted on this page, and the revised Rules will be effective immediately upon posting. We encourage you to periodically review the Policy to stay informed of our return and refund procedures. <\/p>\n

Contact us<\/h2>\n

If you have any questions or need help with product returns or refunds, please contact us at info@visvibes.com<\/a> .<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Rules on the return of products and money At Nautic Vis \u2013 visvibes.com (\u201cwe\u201d, \u201cus\u201d or \u201cour\u201d) we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with the purchased product, we are here to help you. This Product and Refund Policy sets out the terms and conditions for returning […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1335","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/pages\/1335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/comments?post=1335"}],"version-history":[{"count":1,"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/pages\/1335\/revisions"}],"predecessor-version":[{"id":1338,"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/pages\/1335\/revisions\/1338"}],"wp:attachment":[{"href":"https:\/\/visvibes.com\/en\/wp-json\/wp\/v2\/media?parent=1335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}